>Hello Sohib EditorOnline, have you ever found yourself in a situation where your Telkomsel SIM card suddenly stops working? Don’t worry, in this article, we will discuss 20 ways to reactivate your Telkomsel SIM card that has stopped working. We will also provide answers to some frequently asked questions about Telkomsel SIM cards.
1. Cek Sinyal
The first thing you should do when your Telkomsel SIM card stops working is to check the signal. Sometimes, the signal in your area may have dropped, and this will cause your SIM card to stop working. Check if other people around you are also having difficulty with their Telkomsel SIM card. If the signal is weak or not available, try moving to a different location where the signal is stronger.
If the signal issue persists, try using another device to check if the SIM card is functional. If the SIM card works on another device, then the issue may be with your phone.
However, if the SIM card does not work on another device, proceed to the next steps to reactivate your SIM card.
2. Isi Ulang Pulsa
If your Telkomsel SIM card has stopped working, check if you have enough credit in your account. If your credit balance is zero or insufficient, you will be unable to use Telkomsel services.
To check your credit balance, dial *888# from your Telkomsel number. You will receive a text message with your credit balance.
If you do not have enough credit, you can recharge your Telkomsel account by purchasing a voucher from a Telkomsel GraPARI or using one of the many online payment options available. Once you have recharged your account, try using your SIM card again.
3. Aktifkan Kembali Nomor Telkomsel yang Terblokir
If your Telkomsel SIM card has been blocked, you will need to unblock it before you can use it again. To unblock your SIM card, you can visit a Telkomsel GraPARI with a valid ID card, or call Telkomsel customer service at 188 from another Telkomsel number.
Before unblocking your SIM card, make sure that there are no outstanding payments or issues that may have caused the block in the first place.
4. Aktifkan Kembali Nomor Telkomsel yang Sudah Lama Tidak Aktif
If you have not used your Telkomsel SIM card for a long time, Telkomsel may have deactivated it. To reactivate your inactive Telkomsel SIM card, visit a Telkomsel GraPARI with a valid ID card and request reactivation. Alternatively, you can call Telkomsel customer service at 188 from another Telkomsel number.
Before reactivating your SIM card, make sure that there are no outstanding payments or issues that may prevent reactivation.
5. Cek Setingan APN Telkomsel
If your Telkomsel SIM card has stopped working, check your Access Point Name (APN) settings. APN settings determine how your device connects to the internet using your Telkomsel SIM card.
To check and adjust your APN settings, go to your device’s settings > Network & Internet > Mobile Network > Advanced > Access Point Names. Make sure that the APN settings are set to “Telkomsel”.
If the APN settings are incorrect, change them to the correct settings and save changes. Then, restart your device and try using your Telkomsel SIM card again.
6. Nonaktifkan Mode Pesawat
If your Telkomsel SIM card has stopped working, check if your device is in airplane mode. Airplane mode disables all wireless connections, including cellular data and Wi-Fi.
To turn airplane mode off, go to your device’s settings and turn off airplane mode. Then, try using your Telkomsel SIM card again.
7. Aktifkan Kembali Nomor Telkomsel yang Sudah Dihapus
If you have accidentally deleted your Telkomsel SIM card number, don’t worry, you can still reactivate it. To reactivate your deleted Telkomsel number, visit a Telkomsel GraPARI with a valid ID card and request reactivation. Alternatively, you can call Telkomsel customer service at 188 from another Telkomsel number.
Before reactivating your SIM card, make sure that there are no outstanding payments or issues that may prevent reactivation.
8. Pembaruan Pemrograman Ponsel
Another reason why your Telkomsel SIM card may not be working is a software issue with your device. To fix this, update your device’s operating system to the latest version.
To update your device’s operating system, go to your device’s settings > Software Update. If an update is available, download and install it. Then, restart your device and try using your Telkomsel SIM card again.
9. Ganti SIM Card
If none of the above solutions work, try replacing your Telkomsel SIM card with a new one. Visit a Telkomsel GraPARI with a valid ID card and request a new SIM card. Alternatively, you can purchase a new SIM card online through Telkomsel’s website.
Before replacing your SIM card, make sure to backup your contacts and important data to avoid losing them.
10. Aktifkan Ulang Nomor Telkomsel yang Sudah Dinonaktifkan
If your Telkomsel SIM card has been deactivated due to inactivity or other issues, contact Telkomsel customer service at 188 from another Telkomsel number to reactivate it. You may be required to provide a valid ID card and pay outstanding fees before reactivation.
11. Cek Batas Waktu Aktif
Telkomsel SIM cards have an expiration date, after which they will stop working. To check the expiration date of your Telkomsel SIM card, dial *888# from your Telkomsel number. You will receive a text message with the expiration date.
If your Telkomsel SIM card has expired, visit a Telkomsel GraPARI with a valid ID card and request a replacement SIM card. Alternatively, you can purchase a new SIM card online through Telkomsel’s website.
12. Cek Kelengkapan Fisik SIM Card
If your Telkomsel SIM card has stopped working, make sure that it is not damaged or broken. Check the physical condition of your SIM card and make sure that it is not scratched, bent, or broken.
If your SIM card is physically damaged, visit a Telkomsel GraPARI with a valid ID card and request a replacement SIM card. Alternatively, you can purchase a new SIM card online through Telkomsel’s website.
13. Reset APN Telkomsel
If your Telkomsel SIM card has stopped working, try resetting your APN settings. To do this, go to your device’s settings > Network & Internet > Mobile Network > Advanced > Access Point Names.
Tap the three-dot icon in the upper-right corner of the screen and select “Reset to default”. Then, restart your device and try using your Telkomsel SIM card again.
14. Cek Status Nomor Telkomsel
If your Telkomsel SIM card has stopped working, check the status of your number. To check the status of your Telkomsel number, dial *808# from your Telkomsel number. You will receive a text message with the status of your number.
If your number is inactive, visit a Telkomsel GraPARI with a valid ID card and request reactivation.
15. Cek Konfigurasi Jaringan
If your Telkomsel SIM card has stopped working, check your network configuration. Incorrect network configuration can cause your SIM card to stop working.
To check your network configuration, go to your device’s settings > Network & Internet > Mobile Network > Advanced > Network Configuration. Make sure that the configuration is set to “GSM/WCDMA/LTE Auto”. If it is not, change it to the correct configuration and save changes.
Then, restart your device and try using your Telkomsel SIM card again.
16. Cek Pengaturan Waktu dan Tanggal
If your Telkomsel SIM card has stopped working, check the date and time settings on your device. Incorrect date and time settings can cause your SIM card to stop working.
To check your device’s date and time settings, go to your device’s settings > System > Date & time. Make sure that the date and time are set correctly for your time zone.
Then, restart your device and try using your Telkomsel SIM card again.
17. Cek Status Tagihan
If your Telkomsel SIM card has stopped working, check if there are any outstanding bills or payments. Unpaid bills or payments can cause your SIM card to be blocked or deactivated.
To check your Telkomsel bill status, dial *252# from your Telkomsel number. You will receive a text message with the status of your bill.
If you have outstanding bills or payments, settle them as soon as possible to reactivate your SIM card.
18. Hapus Cache Aplikasi
If your Telkomsel SIM card has stopped working, try clearing the cache of your Telkomsel application. To do this, go to your device’s settings > Apps & notifications > Telkomsel.
Tap “Storage & cache” and then tap “Clear cache”. Then, restart your device and try using your Telkomsel SIM card again.
19. Cek Kode PUK
If your Telkomsel SIM card has been blocked and you do not know the PIN or PUK code, contact Telkomsel customer service at 188 from another Telkomsel number. They will provide you with the PUK code to unblock your SIM card.
Make sure to keep your PUK code in a safe place and do not share it with anyone.
20. Reset Ponsel ke Pengaturan Awal
If none of the above solutions work, try resetting your device to its factory settings. This will erase all data on your device, so make sure to backup your contacts and important data before resetting.
To reset your device to its factory settings, go to your device’s settings > System > Reset options > Erase all data (factory reset).
Then, restart your device and try using your Telkomsel SIM card again.
FAQ
Apa yang Harus Dilakukan Jika Nomor Telkomsel Sudah Diblokir?
Jika nomor Telkomsel Anda sudah diblokir, Anda harus mengunjungi Telkomsel GraPARI atau menghubungi layanan pelanggan Telkomsel di 188 dari nomor Telkomsel lain untuk membuka blokir. Pastikan tidak ada tagihan atau masalah yang belum diselesaikan sebelum membuka blokir.
Berapa Lama Waktu yang Dibutuhkan untuk Mengaktifkan Kembali Nomor Telkomsel yang Dinonaktifkan?
Waktu untuk mengaktifkan kembali nomor Telkomsel yang dinonaktifkan bervariasi tergantung pada alasan dinonaktifkannya. Jika dinonaktifkan karena tidak aktif, biasanya dibutuhkan waktu 24-48 jam untuk mengaktifkan kembali nomor. Namun, jika dinonaktifkan karena alasan lain, waktu yang dibutuhkan mungkin lebih lama.
Bagaimana Cara Mengecek Sisa Pulsa pada Nomor Telkomsel?
Untuk mengecek sisa pulsa pada nomor Telkomsel, dial *888# dari nomor Telkomsel Anda. Anda akan menerima pesan teks dengan sisa pulsa Anda.
Bagaimana Jika Telkomsel SIM Card Saya Sudah Kadaluarsa?
Jika Telkomsel SIM card Anda sudah kadaluarsa, kunjungi Telkomsel GraPARI dengan kartu identitas yang valid dan minta SIM card pengganti. Alternatifnya, Anda dapat membeli kartu SIM baru secara online melalui situs web Telkomsel.
Bagaimana Cara Mengganti Nomer Telkomsel yang Hilang?
Jika Anda telah menghapus nomor Telkomsel Anda secara tidak sengaja, Anda masih dapat mengaktifkannya kembali. Untuk mengaktifkan nomor Telkomsel yang hilang, kunjungi Telkomsel GraPARI dengan kartu identitas yang valid dan minta pengaktifan nomor kembali. Alternatifnya, Anda dapat menghubungi layanan pelanggan Telkomsel di 188 dari nomor Telkomsel lain.
| No. | Judul |
|---|---|
| 1. | Cek Sinyal |
| 2. | Isi Ulang Pulsa |
| 3. | Aktifkan Kembali Nomor Telkomsel yang Terblokir |
| 4. | Aktifkan Kembali Nomor Telkomsel yang Sudah Lama Tidak Aktif |
| 5. | Cek Setingan APN Telkomsel |
| 6. | Nonaktifkan Mode Pesawat |
| 7. | Aktifkan Kembali Nomor Telkomsel yang Sudah Dihapus |
| 8. | Pembaruan Pemrograman Ponsel |
| 9. | Ganti SIM Card |
| 10. | Aktifkan Ulang Nomor Telkomsel yang Sudah Dinonaktifkan |
| 11. | Cek Batas Waktu Aktif |
| 12. | Cek Kelengkapan Fisik SIM Card |
| 13. | Reset APN Telkomsel |
| 14. | Cek Status Nomor Telkomsel |
| 15. | Cek Konfigurasi Jaringan |
| 16. | Cek Pengaturan Waktu dan Tanggal |
| 17. | Cek Status Tagihan |
| 18. | Hapus Cache Aplikasi |
| 19. |