>Hello Sohib EditorOnline, we understand that sometimes we change our minds about our purchases. In this article, we will provide you with step-by-step instructions on how to cancel an order on Blibli. Whether it’s due to a change of heart or an error in ordering, we’ve got you covered.
The first step to canceling your order on Blibli is to log in to your account. If you haven’t created an account already, you can do so by clicking on the “Register” button on the top right corner of the Blibli homepage. Enter your details, and you will receive an email with a verification code that you will need to enter to activate your account. Once you have an account, log in to it by clicking on the “Log In” button and entering your email and password.
FAQ:
Question
Answer
What if I forgot my password?
You can reset your password by clicking on the “Forgot Password” button on the login page and following the prompts.
What if I don’t receive the verification email?
Check your spam folder, and if it’s not there, you can request a new verification code by clicking on “Resend Email Verification” on your account settings.
Step 2: Go to Your Order History
Once you’re logged in to your account, click on your name on the top right corner of the page, and a drop-down menu will appear. Select “Order History” from this menu to view all the orders you have made on Blibli.
FAQ:
Question
Answer
What if I don’t see the order I want to cancel?
Make sure you are logged in to the correct account and that the order is not already being processed or shipped.
What if I accidentally deleted my order confirmation email?
You can still view your order history on your account settings on Blibli.
Step 3: Select the Order You Want to Cancel
Once you’re on your order history page, find the order you want to cancel and click on it. This will open up the order details page, where you can review the items you purchased, their prices, and the delivery information.
FAQ:
Question
Answer
What if I want to cancel only one item in my order?
You can’t cancel individual items in an order. You need to cancel the entire order and place a new one with the items you want.
What if I already paid for the order?
You will receive a refund once the cancellation is processed. The refund may take some time to appear on your account, depending on your bank’s processing time.
On the order details page, click on the “Cancel Order” button. You will be asked to provide a reason for the cancellation, such as “I changed my mind” or “The item is out of stock.” Once you select a reason, click on the “Cancel Order” button again to confirm the cancellation.
FAQ:
Question
Answer
What if I don’t see the “Cancel Order” button?
If the order has already been processed or shipped, you won’t be able to cancel it. You can try contacting Blibli customer service to see if there’s anything they can do to help.
What if I accidentally clicked on the “Cancel Order” button?
Contact Blibli customer service as soon as possible to see if the cancellation can be reversed.
Step 5: Wait for the Cancellation to Be Processed
After you confirm the cancellation, you will receive an email confirmation from Blibli. The cancellation will be processed, and you will receive a refund if you have already paid for the order. The refund may take some time to appear on your account, depending on your bank’s processing time.
FAQ:
Question
Answer
What if I don’t receive the cancellation confirmation email?
Check your spam folder, and if it’s not there, contact Blibli customer service to confirm the cancellation has been processed.
What if I change my mind after I cancel the order?
You won’t be able to undo the cancellation, but you can place a new order with the items you want.
We hope this article has been helpful in guiding you through the process of cancelling an order on Blibli. If you have any further questions or concerns, don’t hesitate to contact Blibli customer service for assistance.
Cara Membatalkan Pesanan di Blibli
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