>Hello Sohib EditorOnline, we know that running out of credit can be a frustrating experience, especially when you need to make an important call or send an urgent message. But don’t worry, Indosat offers a solution for this problem with their emergency credit feature. In this article, we will guide you on how to use the Indosat emergency credit feature.
Indosat Emergency Credit is a service that allows Indosat customers to get additional credit when they run out of balance. This service is available for prepaid customers who are in urgent need of credit but have no means to top-up their balance at the moment.
The emergency credit feature is available to all Indosat prepaid customers who have been active for at least 3 months and have a minimum balance of Rp 1,000.
How to Activate Indosat Emergency Credit
Here are the steps to activate Indosat Emergency Credit:
Steps
Description
Dial *123*9#
On your phone, dial *123*9# and press the call button.
Select Option 1
Once the menu appears, select option 1 to activate the emergency credit feature.
Confirm Activation
Confirm the activation by following the prompts and accepting the terms and conditions.
Once you have successfully activated the emergency credit feature, you will receive a notification confirming your request. The credit will be automatically deducted from your next top-up.
Types of Indosat Emergency Credit
Here are the types of Indosat Emergency Credit that you can choose from:
Rp 1,000
The Rp 1,000 emergency credit is the basic option that provides you with Rp 1,000 credit, which will be deducted from your next top-up.
Rp 2,000
The Rp 2,000 emergency credit option provides you with Rp 2,000 credit, which will be deducted from your next top-up. To activate this option, you need to have a minimum balance of Rp 2,000.
Rp 5,000
The Rp 5,000 emergency credit option provides you with Rp 5,000 credit, which will be deducted from your next top-up. To activate this option, you need to have a minimum balance of Rp 5,000.
FAQ about Indosat Emergency Credit
Q: Is there any fee to use Indosat Emergency Credit?
A: Yes, there is a service fee of Rp 500 for using Indosat Emergency Credit, which will be deducted from your next top-up.
Q: Can I activate Indosat Emergency Credit if I have not been active for 3 months?
A: No, the emergency credit feature is only available to Indosat prepaid customers who have been active for at least 3 months.
Q: How long do I have to repay the emergency credit?
A: You need to repay the emergency credit amount on your next top-up. If you do not have enough credit to repay the amount, you will not be able to use the emergency credit feature again until the previous amount has been paid in full.
Q: Can I use the emergency credit for all types of services?
A: No, the emergency credit can only be used for voice calls, SMS, and internet services. It cannot be used for other services such as international roaming, premium content, or third-party content.
Q: How many times can I use the Indosat Emergency Credit?
A: You can use the emergency credit feature as many times as you want, as long as you have enough credit to repay the previous amount.
Conclusion
Indosat Emergency Credit is a convenient feature that can help you stay connected even when you run out of balance. By following the steps outlined in this article, you can easily activate the emergency credit feature and choose the amount of credit that you need.
Remember to repay the emergency credit amount on your next top-up to avoid any fees or restrictions on the use of the feature. If you have any further questions or concerns, you can contact the Indosat customer service team for assistance.
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