>Hello Sohib EditorOnline! If you are an XL user and don’t want your phone number to be deactivated due to expired active period, then you have come to the right place. In this article, we will discuss how to extend the active period of your XL number. Keep reading to find out more.
Before we proceed with the methods to extend the active period, let’s take a brief look at what XL is. XL Axiata is one of the leading telecommunication companies in Indonesia. They offer various mobile services, including voice, SMS, and internet packages. With a solid network infrastructure, XL has become one of the most popular choices for Indonesian people.
Why you need to extend your XL active period?
Every XL number has a validity period which ranges from 30 days to 1 year, depending on the recharge amount. If you don’t recharge within the validity period, your number will be deactivated, and you won’t be able to use it. That’s why it’s essential to extend the active period before it expires.
How to check your XL active period?
Before you proceed with the extension, let’s check your current active period. There are several ways to check the active period of your XL number:
Method
Description
Dial *123#
You will receive an SMS containing information about your active period, balance, and other services.
MyXL App
Download and open the MyXL App. You will see the active period and other details on the home screen.
Call Customer Service
Dial 817 from your XL number, and you will be connected to a customer service representative who will provide you with your active period details.
How to extend your XL active period?
Now that you know your current active period let’s proceed with the extension methods. There are several ways to extend the active period:
1. Recharge your XL number
The easiest and most straightforward method is to recharge your XL number. Depending on the recharge amount, you will get an additional active period. Here are the recharge amounts and the corresponding active periods:
Recharge Amount
Active Period
Rp 5,000
7 days
Rp 10,000
14 days
Rp 25,000
30 days
Rp 50,000
60 days
Rp 100,000
120 days
To recharge your XL number, you can use various methods such as:
MyXL App
XL website
E-wallets (GoPay, OVO, LinkAja, etc.)
ATM
XL retail stores
Mini Markets (Indomaret, Alfamart, Circle K, etc.)
If you are a frequent internet user, you can extend your active period by purchasing XL data packages. Depending on the package, you will get an additional active period. Here are the data packages and the corresponding active periods:
Package
Active Period
XTRA Combo Lite
7 days
XTRA Combo
14 days
XTRA Combo MAXX
30 days
XTRA Combo VIP
60 days
You can purchase these packages using the same methods as recharging your XL number.
3. Use XL Toko voucher
You can also extend your active period by using an XL Toko voucher. These vouchers are available in various denominations and can be purchased from XL retail stores, Mini Markets, or online. Here are the voucher denominations and the corresponding active periods:
Denomination
Active Period
Rp 10,000
14 days
Rp 25,000
30 days
Rp 50,000
60 days
Rp 100,000
120 days
FAQ
1. Can I extend my active period even after it has expired?
No, once your active period has expired, your number will be deactivated, and you won’t be able to extend it. You can reactivate your number by purchasing a new XL starter pack and registering it with the same number.
2. Is there any limit to the number of times I can extend my active period?
No, you can extend your active period as many times as you want, as long as you recharge your XL number or purchase data packages or vouchers within the validity period.
3. Can I extend my active period using XL points?
Yes, you can use your XL points to purchase data packages or vouchers and extend your active period. However, XL points have an expiration date, and if they expire, you won’t be able to use them to extend your active period. To check your XL points, dial *123#.
4. Can I use XL data packages to make calls?
Yes, you can use XL data packages to make calls using various VoIP applications such as Whatsapp, Line, or Skype. However, the packages have a limited data quota for calls, so make sure to check the details before purchasing.
5. What should I do if I experience problems while extending my active period?
If you encounter any issues while extending your active period, you can contact XL customer service through various channels, such as calling 817, visiting XL retail stores, or sending an email through their website.
Conclusion
Extending your XL active period is crucial if you want to keep using your number without any interruption. You can recharge your XL number, purchase data packages, or use vouchers to extend your active period. Make sure to check your active period regularly and extend it before it expires. If you have any questions or problems, don’t hesitate to contact XL customer service. Good luck!
Cara Perpanjang Masa Aktif XL
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